Shipping your order! 🐋
Did you know we offer multiple options to get your order to you? Learn more about them. 📦
⚠ Any time you have questions, your community managers are al-wheys just a message a-whey using the Messenger Widget on the bottom-right of your screen.
🛵 Metro Manila Shipping Options
With the support of William the Whale's ultra-reliable fleet of riders, we can deliver your order within the day – between 12NN to 6PM. 🏍
The shipping fee's just PHP150 anywhere you are in Metro Manila!
⚠ All orders placed after 12NN are delivered the next day!
🏍 Rizal Shipping Options
We ship your order in two ways depending on your area in Rizal: through William the Whale's rider or through J&T Express.
It usually takes 1-5 mailing days to deliver your order!
If your location's accessible by our own team of riders, it should be a really swift delivery process! If not, we'll usually pass your order to our logistics partner for delivery fulfillment.
The shipping fee's just PHP180 anywhere you are in Rizal!
⚠ Similar to Metro Manila deliveries, you can choose to book your own courier if you prefer the convenience of that! Reach out to your community managers using the Messenger Widget below.
✈️ Provincial Shipping Options
With the help of J&T Express, our provincial logistics partner, you have two options if you want to receive your order in the province!
- 🚪 Door-to-Door (PHP250) - delivered straight to your doorstep after 3-10 mailing days.
- 🌴 Branch Pick-up (PHP250) - delivered to your nearest J&T branch after 3-10 mailing days.
- If you want to do a Branch Pick-up, just indicate your designated branch and its complete address as your delivery address at checkout! 👀
⚠ Most provincial areas are covered by J&T Express! But for those that aren't, you'll have to opt for a Branch Pick-up instead!
🏬 Book Your Own Courier
Perhaps you want to control your own schedule or prefer to book your own courier for your delivery? You'd be happy to hear that we can make that happen from 10AM to 3PM daily! 👀
Just make sure to place your order, choose our "Book your Own Courier" option upon checkout, and proceed how you'd normally proceed with your order! 📍
If you'd like to check how much your shipping fee would be, we suggest trying out any pin in the Brgy. Greenhills, San Juan area.
We'll be able to share with you more complete delivery details – specifically, our exact pick-up address – once you're able to confirm your order with a community manager. 🥳
⚠ The shipping fee will be shouldered by you! That means you'll be settling it on your end.
⚠ We wouldn't suggest this option if you prefer Cash on Delivery. Finding riders who accept Cash on Delivery has proven to be extremely difficult for the past few months!
⚠ Personal pick ups are highly discouraged due to strict village protocols! Only the following on-demand couriers are allowed: GrabExpress, LalaMove, Mr. Speedy, Angkas, and Toktok