Shipping your order! 🐋
Did you know shipping starts at PHP99 to anywhere in the Philippines? Learn more about it below. 📦
⚠ Any time you have questions, your community managers are al-wheys just a message a-whey via Facebook, Instagram, or email. We're active from Monday to Friday, 9am to 5pm (excluding holidays)!
🛵 Metro Manila Shipping Options
With the support of William the Whale's ultra-reliable fleet of riders, we offer same-day deliveries from Monday to Friday, 12nn to 6pm. ⏰
The shipping fee's only PHP99 to anywhere in Metro Manila!
⚠ All orders placed after 12nn will be delivered on the next available weekday!
🏍 Rizal Shipping Options
We ship your order in two ways depending on your area in Rizal: through William the Whale's friendly rider or through J&T Express.
It usually takes 1-5 mailing days to deliver your order!
If your location's accessible by our own team of riders, it should be a really swift delivery process! If not, we'll usually pass your order to our logistics partner for delivery fulfillment. Worry not, it should also be fast!
The shipping fee's just PHP99 anywhere you are in Rizal!
⚠ Similar to Metro Manila deliveries, you can choose to book your own courier if you prefer the convenience of that!
✈️ Provincial Shipping Options
With the help of our provincial logistics partner, J&T Express, you have two options if you want to receive your order in the province.
- 🚪 Door-to-Door (PHP149) - delivered straight to your doorstep after 1-10 mailing days.
- 🌴 Branch Pick-up (PHP149) - delivered to your nearest J&T branch after 1-10 mailing days.
- If you want to do a Branch Pick-up, just indicate your designated branch and its complete address as your delivery address at checkout! 👀
⚠ The delivery timeline varies per region! The emails you'll be receiving from our team should specify a more accurate timeline.
⚠ Most provincial areas are covered by J&T Express! But for those that aren't, you'll have to opt for a Branch Pick-up instead!
⚠ If you need assistance with locating your preferred J&T Express branch, you may reach out to your community managers via Facebook, Instagram, or email.
🏬 Book Your Own Courier
Perhaps you want to control your own schedule or prefer to book your own courier for your delivery? You'd be happy to hear that we can make that happen from Monday to Friday, 10am to 3pm! ⏰
Just make sure to place your order, choose our "Book your Own Courier" option upon checkout, and proceed how you'd normally proceed with your order! ✅
If you'd like to check how much your shipping fee would be, we suggest trying out any pin in the Pioneer St., Mandaluyong City area. 📍
Only GrabExpress, LalaMove, Borzo, Angkas, and Toktok are allowed as on-demand couriers! 🚨
We'll be able to share with you more complete delivery details – specifically, our exact pick-up address – once you're able to confirm your order with a community manager. 🥳
⚠ The shipping fee will be shouldered by you! That means you'll be settling it on your end.
⚠ We wouldn't suggest this option if you prefer Cash on Delivery. In our experience, transactions that involve cash can get a bit complicated!
